For personal: 1-800-T-MOBILE (800-866-2453)
For business: 1-888-537-4242
General Customer Care & Technical Support
From your T-Mobile phone: 611
Customer Care representatives are available from 3 a.m. to 10p.m. PT, daily. Automated account help is available 24 hours a day, 7 days a week.
If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you.
Call Us – TTY
TTY service is available for the hearing and speech impaired.
Call us via TTY toll free at 1-877-296-1018
TTY hours are from 5.00 a.m. – 10:00 p.m. PT, daily.